Last updated: 25/11/2025
This Privacy Policy explains how AIREWARDROP, S.A. ("AIREWARDROP", "Company", "we", "us", or "our") collects, uses, stores, discloses, and protects personal data through airewardrop.xyz and any related digital service that links to this Privacy Policy.
1. Data Controller
AIREWARDROP, S.A.
Torre Generali, Piso 20, Obarrio, Bella Vista, Panama City, Republic of Panama
Email: [email protected]
Phone: +50765027567
2. Data We May Collect
We may collect contact and identification data, including name, email address, phone number, company name, and country or other information voluntarily provided by you. We may also collect technical data such as IP address, browser type, device information, visited pages, referring URLs, and session or navigation data, as well as customer, support, account, billing, transaction, and marketing preference data where applicable.
3. How We Collect Data
We collect personal data directly from you when you contact us, submit a form, register, subscribe, request support, or use our services; automatically through logs, analytics, and security technologies; and, where lawful and necessary, from trusted service providers or business partners.
4. Purposes of Processing
We may use personal data to respond to inquiries, provide support, operate and manage our products and services, process transactions and administrative matters, communicate operational or technical information, maintain and improve the Website, detect and prevent fraud or abuse, comply with legal obligations, and send marketing communications where permitted by law or based on consent.
5. Legal Basis and Consent
Where required by applicable Panamanian law, we process personal data on the basis of prior, informed, and unequivocal consent. We may also process personal data where necessary for a contractual relationship, compliance with legal obligations, lawful requests by competent authorities, protection of vital interests, or any other legal basis recognized by applicable law. Where consent is required, it may be withdrawn at any time by contacting [email protected]. Withdrawal does not affect prior lawful processing.
6. Disclosure and International Transfers
We may disclose personal data, where necessary, to hosting and cloud providers, email, CRM, support, analytics, payment, or security providers, legal, tax, accounting, or compliance advisors, and public authorities where required by law. Personal data may be stored or processed outside Panama where necessary for the operation of the Website or our services. Where applicable, international transfers will be carried out in accordance with applicable law and appropriate safeguards.
7. Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, for the duration of any contractual or commercial relationship, and for any additional period required by law or legitimate business needs. As a general standard, contact requests may be retained up to 12 months, support communications up to 24 months, account data for as long as the account remains active plus any legally required retention period, billing and transaction records for the period required by law, and marketing records until consent is withdrawn or the user unsubscribes.
8. Your Rights
Subject to applicable law, you may exercise rights of access, rectification, cancellation, opposition, and portability where applicable. Requests may be submitted to [email protected]. We may request reasonable information to verify identity before processing a request.
9. Security and Incidents
We implement reasonable technical, organizational, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No system can be guaranteed completely secure. If we become aware of a personal data incident that must be reported under applicable law, we will take appropriate action, including notification where required.
10. Marketing and Minors
Where permitted by law or based on consent, we may send information about our products, services, updates, or offers. You may opt out at any time by using the unsubscribe link in the communication or by contacting [email protected]. The Website is not directed to minors unless expressly indicated otherwise, and we do not knowingly collect personal data from minors in violation of applicable law.
11. Changes and Contact
We may update this Privacy Policy from time to time by publishing the revised version on this page with a new last updated date. For privacy-related questions, requests, or complaints, contact [email protected]. General inquiries may be sent to [email protected] and support requests to [email protected].